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2014-09-12
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HP DESKJET 400 PRINTER - CONTROL PANEL LIGHTS
DESCRIPTION OF PRINTER BUTTONS AND LIGHTS
Icon Button or Light Description
Power light Lights when the printer is on;
blinks when the printer is receiving
information from the computer or
when printing.
Power button Press this button to turn the
printer on or off.
Paper Feed light Blinks when the printer is out of
paper. Load paper in the paper tray
and press the Paper Feed button to
continue.
Paper Feed button Press to feed paper into the
printer. Press and hold to eject
paper.
Change Cartridge Blinks when the printer is waiting
light for you to change the print
cartridge.
Change Cartridge Press to move the print cartridge
button cradle to the middle of the printer
where you can change the print
cartridge. Press again to return the
cradle to the right side of the
printer.
NOTE: One or more blinking lights suggests
that user intervention is needed.
PRINTER LIGHT INDICATIONS
The HP DeskJet 400 printer lights blink on and off to give you
information about what the printer is doing.
Printer Light Probable Cause Solution
Indication
The Paper Feed light The printer is out Load paper into the
is blinking of paper. paper tray.
The paper is not Push the paper release
properly loaded. lever down and
reposition paper. Push
the paper release lever
up and press the Paper
Feed button to continue
printing.
The Change Cartridge * The printer * Install a print
light is blinking is waiting for cartridge.
you to change the
print cartridge. * Remove the print
cartridge and then
* The print reload the print
cartridge is cartridge.
improperly
installed. * Change the print
cartridge accordingly.
* You may be
printing a color
document with a
black print
cartridge.
All printer lights The printer has Turn off the printer
are blinking at the encountered some and turn it on again.
same time. problems. If the problem still
exists, press and hold
down the Paper Feed
button. The blinking
lights will change to a
steady error pattern.
Refer to table below
for the error light
patterns.
ERROR LIGHT PATTERNS
Error Light Probable Cause Solution
Indication
None of the lights Internal ROM is Return printer for
lit up defective replacement of main PCA
Change Cartridge Print cartridge Check the carriage path
light lit up carriage cannot move for physical
obstruction
Return printer for
repair
Paper light lit up Paper is jammed Remove paper or other
obstruction from the
paper path.
OOPS (Out of paper
sensor) is defective Ensure the OOPS flag is
aligned correctly;
return the printer for
replacement of the OOPS
flag
Power and Paper Feed Internal RAM is Replace printer for
lights lit up defective replacement of main PCA
Power and Change Internal EEPROM is Return printer for
Cartridge lights lit defective replacement of main PCA
up
Paper Feed and Service station Check the service
Change Cartridge stall station base for
lights lit up movement obstructions.
Return printer for
repair
All 3 lights lit up Firmware logic error Return the printer for
or hardware error replacement of main PCA
______________________________________________________________________
Copyright Hewlett-Packard Co. 1997
This information is subject to change without notice and
is provided "as is" with no warranty.
Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material.